My Freeagent Desktop (P/N 9nk2ae-500) is no longer recognized by Windows. The light goes on and pulses when both the power and USB are plugged in. (I tried different USB ports and cords as well). I took it and the power supply cord to Best Buy; the Geek Squad guy says the power supply is fine, and he couldn't even get the drive to light up. Data recovery would cost $250-$1600; I would like the files back but not quite that much.
Silver Stripes wrote "If all else fails take the drive out of its enclosure and connect it directly to the computer as a regular internal drive and start from there getting your data back....".
First thing: There's no obvious way of opening it, unless it involves prying a seam with a screwdriver.