Ok. In my search for specifics regarding all of this through AT&T databases, and requesting information from my "higher ups" if you will, here are my responses.
Considering the contract agreement, verbage in that has mysteriously changed.
During all of my requests for information regarding this, and what my representative's repsonses should be regarding any questions to this matter, was no response at all. I'm assuming they must BS it.
Questions regarding what response my reps are to give if a customer asks information regarding the current lawsuit filed against ATT for surveillance:
"WE apologize, but at this time ATT has not given a statement, pending the current lawsuits in place. ATT feels it has acted adequately, and stands by that decision. "
What IS strange, is the fact that I have manager's clearance, yet cannot seem to find anything on any of these questions that any customer at any time may ask. normally, I can find 50 answers phrased differently to any given question.
Also, found some other interesting things; suck as the basic terms and conditions of ATT privacy policies. Enjoy. I will continue to delve into this, as my curiosity has now hit a dangerous level.
"We also have an obligation to assist law enforcement and other government agencies responsible for protecting the public welfare, whether it be an individual or the security interests of the entire nation. If and when we are asked to help, we do so strictly within the law and under the most stringent conditions."
PRIVACY POLICY UPDATES
* This privacy policy supersedes and replaces all previously posted privacy policies.
* We want you to be aware of the information we collect, how we use it and under what circumstances, if any, we disclose it. We reserve the right to update this privacy policy to reflect any changes we make in order to continue to serve the best interests of our customers and Web visitors and will timely post those changes. If we make a material change to this privacy policy, we will post a prominent notice on our Web sites.
* If we intend, however, to use personal identifying information in a manner materially different from that stated at the time of collection, we will attempt to notify you at least 30 days in advance using an address or e-mail address, if you have provided one, and by posting a prominent notice on our Web sites, and you will be given a choice as to whether or not we use your information in this different manner.
* Please periodically check our Web sites for changes to this privacy policy.