This one is interesting folk, it seems obtaining a refund on pre-installed software you have no wish to use is easier than this guy though.
http://news.bbc.co.uk/1/hi/technology/6144782.stmA Sheffield man has won a refund from Dell for not installing Microsoft's Windows XP on a laptop he bought from the PC giant.
Freelance programmer Dave Mitchell ordered a Dell laptop on 21 October, and the machine was delivered a few days later.
As Mr Mitchell was planning to run the Linux open source operating system on the machine, he had no need for the copy of Windows XP Home that had been pre-installed.
When he started it for the first time, he clicked the box that said "no" on the Windows licence agreement that asked him to agree to its terms. The text of this agreement states users can get a refund for the "unused products" on their new computer if they get in touch with the machine's manufacturer.
Mr Mitchell, who is an active member of the open source community, said he knew that other Linux fans had tried to get refunds in a similar fashion with varying degrees of success.
He then wrote a letter, outlining what he had done, to Dell's Bracknell office and waited for a response. In the letter he did not mention his digital document of the process with photographs.
Dell only offers Windows software on its laptops
"I assumed that would come out when it came to the small claims court," he told the BBC News website.
However, two days later, Dell rang him and told him to expect a refund to his credit card soon after.
"They only took two days to respond," he said. "I was pretty gob-smacked that it was so easy."
The total refund was for £55.23, which Mr Mitchell took to be the value of a pre-installed version of Windows XP Home.
I,m sure this fellow would have been more happy to have had a real legal fight but with £55 in the bank who is complaining
