It will also restrict the bandwidth available across all protocols to the heaviest users, which it says are less than one per cent of its five million total subscribers.
Yup typical restrict the users who are guaranteed income to them
Total bullshit from BT as i know fact they restrict all users at certain times heavy or not ..... just try downloading p2p or otherwise on anyones PC connected to BT at certain times and you can see for yourself
Confront them on this and they blame heavy usage at the exchange at peak times..... ask the exchange engineers & they will tell you this is total crap.
This is not just restricted to BT alone ..most isp are just as shady when it comes to providing the service people pay for... i am with BT myself as in general i tend to find them the best of a bad lot that are available in my area.
Unlimited should mean unlimited not managed.... i don't care for the argument its to be fair to all users.... To be fair to all users they should provide a service that accommodates all for the package they pay for & as the heavy users are less than 1% then this really shouldn't be a problem as there are 99% not using what they pay for anyway