Virgin Mobile coughs to choking its customers

[silicon_toad2000]

http://www.theregister.co.uk/2013/03/05/virgin_choking/

Virgin Mobile has admitted it is capping mobile data at 2Mb/sec - claiming it is for the benefit of customers - as it tries to keep everyone connected.

Customers started noticing the speed cap in the last few days, but as it's being applied piecemeal it has been hard to pin down. That is, until the company last night admitted to capping both contract and pre-paid customers in a statement which claimed that capping speed at 2Mb/sec was a good thing.

"We are currently trialling measures to help manage data across the mobile network," said the telco, justifying the cap as a measure "to ensure all our customers can continue to enjoy the benefits of mobile data on the move".

Punters who'd previously enjoyed speeds of several times that are understandably upset, and unlikely to be reassured by the company's assurance that it is "confident we'll only ever increase the maximum speeds available to our customers in the future".

[GhostShip]

A report to ofcom of this blatant fraud will likley yield some return of revenues paid for a service that Virgin has not delivered, The days of pulling the old "smoke and mirrors" tricks on paying customers are thankfully gone.

http://consumers.ofcom.org.uk/tell-us/

[Ace]

just watching utube on a mobil is more then 2m/sec to stream watch it without buffering

can see a big hughe flop on virgin with that idea