They take your money folks then in their small print contracts they state they wont provide the service they make a big fanfare of in their advertisements, is this fraudulant selling ?
http://newteevee.com/2008/02/10/road-runner-charter-and-cox-tos-also-include-anti-p2p-provisions/We examined the Terms of Service of several of Comcast’s biggest competitors and found that provisions allowing interference with P2P traffic seems to be a standard part of ISPs’ legal boilerplate these days. And unlike Comcast, the competition is not shy about describing exactly what they want to do to stop P2P on their networks.
Fellow cable ISP Cox, for example, has made no secret of the fact that it’s blocking P2P traffic as well.
Time Warner subsidiary Road Runner, on the other hand, hasn’t been found to be messing with traffic yet, but it seems to be considering this option.
Road Runner must use the same law offices as fellow ISP Charter, whose Acceptable Use Policy is virtual identical, including the option of “limiting the number of peer-to-peer sessions” and “the aggregate bandwidth available for certain usage protocols such as peer-to-peer.” Charter did however update its policies recently, adding a very telling sentence: “Charter may employ traffic-management technology, including but not limited to packet-reset technology, which technology may materially slow the uploading of certain files.”
Devices used by the ISP pretend to be the actual user and send a reset message to the BT clients of fellow file sharers, canceling uploads and thereby considerably slowing down download speeds. Comcast is reportedly using equipment from Sandvine to do this, and Sandvine has been claiming that that “eight of the Top 20 broadband service providers in the U.S. are Sandvine customers”.
Last time I heard mis-selling a service is a reason to terminate a contract folks
without penalty so should you become affected by these possibly illegal "packet resets" you have a legal avenue to pursue to help you change ISP.
If you hear any ISP publicly claiming otherwise please forward their claims to the relevant authority such as the FCC in the US and Ofcom/DTI in the UK, who will no doubt make the governments position regarding net neutrality and misleading consumers clear to them.
