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WinMX World :: Forum  |  Discussion  |  WinMx World News  |  Excesses Usage Charges Suprise Many UK Broadband Customers
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Author Topic: Excesses Usage Charges Suprise Many UK Broadband Customers  (Read 570 times)

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Offline GhostShip

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Excesses Usage Charges Suprise Many UK Broadband Customers
« on: March 26, 2008, 12:56:37 am »
I,m sure many of you wont be falling in to this trap but just in case..

http://www.telegraph.co.uk/connected/main.jhtml?xml=/connected/2008/03/25/dlbroad125.xml

Quote
Tens of thousands of internet users are being hit with hidden charges for downloading television programmes to their computers.
Some internet users, if they break their data limit, have to pay almost £2 for each extra gigabyte they download.
"This could soon end up hitting £10 or even £20 a month. After all people are using downloading like video recorders," said Mr Lewis.

He believes tens of thousands of consumers could be hit inadvertently with these extra charges.
PlusNet, an internet service provider, says downloading of TV shows has increased substantially in recent months.
"We're delighted that there is more good content available, but a lot of people are discovering that it is not really free.

Perhaps some folks on really low tiered Broadband accounts will be affected and find out the hard way that downloading video is not the way to go on such a package but it would maybe be more helpful if the ISP sent out a warning email and allowed a small overdraught for the first 24 hours to ensure the customer could either amicably purchase some extra bandwidth at a cheaper price or cease downloading until their quota had rolled over again, people dont like nasty financial suprises.


WinMX World :: Forum  |  Discussion  |  WinMx World News  |  Excesses Usage Charges Suprise Many UK Broadband Customers
 

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