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Within hours of its release, Microsoft's Service Pack 3 for Windows XP began drawing hundreds of complaints from users who claim the update is wreaking havoc on their PCs. The problems with XP SP3, according to posters on Microsoft's Windows XP message board, range from spontaneous reboots to outright system crashes. "My external disks are having trouble starting up, which results in Windows not starting up," complained user Michael Faklis, in a post Wednesday. "After three attempts [to install XP SP3] with different configurations each time, System Restore was the only way to get me out of deep s**t," said 'Doug W'. Another user said the service pack prevented him from starting his computer. "I downloaded and installed Windows XP Service Pack 3 Network Installation Package for IT Professionals," wrote 'Paul'. "Now I can't get the computer to boot." Some users may balk at a feature in XP SP3 that prevents them from downgrading their browser from Internet Explorer 7 to the older IE 6 once the service pack has been installed. XP SP3 also won't install on systems running beta versions of the yet-to-be released IE 8.
Internet Explorer 6 UsersXPSP3 will continue to ship with IE6 and contains a roll-up of the latest security updates for IE6. If you are still running Internet Explorer 6, then XPSP3 will be offered to you via Windows Update as a high priority update. You can safely install XPSP3 and will have an updated version of IE6 with all your personal preferences, such as home pages and favorites, still intact. If you are currently running IE7 or IE8 on Windows XP SP2 (XPSP2) and you are thinking of upgrading to XPSP3, read on.Internet Explorer 7 UsersIf you are currently running IE7 on XPSP2, Windows Update will offer you XPSP3 as a high priority update. If you choose to install XPSP3, Internet Explorer 7 will remain on your system after the install is complete. Your preferences will be retained. However, you will no longer be able to uninstall IE7. If you go to Control Panel->Add/Remove Programs, the Remove option will be grayed out. This behavior is by design and here is why. When we install IE7 on Windows XP SP2, we backup the existing IE6 files in an uninstall directory. Those IE6 files are the ones that shipped on XPSP2 plus all the security updates you’ve installed while using IE6. Windows XP SP3 contains a newer version of the Internet Explorer 6 files. If you have XPSP3 on your system and uninstall IE7, your system would revert to the backed up (older) version of the IE6 files rather than the newer XPSP3 version. You would end up in a mixed file state in Windows where most files would be the upgraded XPSP3, except for the IE6 files restored when uninstalling IE7. This state is not supported and is very bug prone. To ensure a reliable user experience, we prevent this broken state by disabling the ability to uninstall Internet Explorer 7.If you must uninstall IE7 after you have upgraded to XPSP3, then you have to first uninstall XPSP3, and then uninstall IE7. After this series of uninstalls, you will be reverted back to a XPSP2, and a stable version of IE6, so feel free to upgrade to XPSP3 again.If you install IE7 after you install XPSP3, then you will be able to uninstall IE7 at any point and be reverted to the newer IE6 version that ships in XPSP3. The restriction on uninstalling only applies to when you install a Windows Service Pack release on top of a standalone IE release. Keeping this in mind, you might want to uninstall IE7, upgrade to XPSP3 and then install IE7 again so you can uninstall IE7 in the future if need be.