Is this once you've downloaded it onto your machine or just when trying to download a file with a long name? And what operating system are you on? Seems like I remember something about this being an issue only on pre NT based operating systems like Windows ME or Win 98. I could be wrong there so don't quote me and if that's the case I'll try and look up some fix info as I know I've seen this issue posted before. It's just been a while.