Ritz,
Can you please come to the help room were we can go over this live with you.
First off you dont have to have the green light on WInMX to get to the rooms if you have the full name
WinMxWorld.com Help_3F1FAF50FFFF
Click the chat button from the networks page, copy and paste that into your filter bar, then click the join button on the right. Make sure there are no spaces in it at the end and it should bring you to us.. if no ones around right at first just please stick around there for a bit till we can help you.