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76560 Posts in 13442 Topics by 2084 Members - Latest Member: MagixMark October 29, 2020, 02:03:13 pm
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WinMX World :: Forum  |  Discussion  |  WinMx World News  |  selling ice to eskimo's or dsl to people too far away from the co?
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Author Topic: selling ice to eskimo's or dsl to people too far away from the co?  (Read 433 times)

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this confusion over distance has resulted in a new lawsuit -- which is trying to become a class action lawsuit -- against Verizon in California for over-promising speeds. This isn't just about the "up to" speeds being marketed. In this case, a woman was convinced to upgrade her account from a 768k top speed account to a 1.5 Mb top speed account -- at $10 more per month -- only to find that her line could only handle the 768k, based on her distance from the CO. She then had a Verizon rep tell her she should downgrade her account, but the company was unwilling to reimburse her for the higher fees she paid on a level of service she couldn't technically get.

http://www.techdirt.com/articles/20120411/21081218461/verizon-sued-promising-faster-broadband-than-it-could-deliver.shtml

WinMX World :: Forum  |  Discussion  |  WinMx World News  |  selling ice to eskimo's or dsl to people too far away from the co?
 

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