I hate apple, their products are over complicated, over priced, lacking in even basic features and super fragile. itunes is nothing short of dreadful. The inserting without permission of music or anything else onto customers devices is worrying and very very stupid of apple, they have annoyed a huge amount of their own customers, many of which are left banging their heads against the wall and wasting their own time trying to remove the tracks. The "tool" apple have released hurridly to try to quell the negative publicity they are getting, simply doesnt work in many cases (my wife is left with 2 tracks which appear will not be able to be removed until 13th october), thankfully she has already seen the light is will be moving to andriod at the earliest possible opportunity. The sooner apples market share plumets further, the better.