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WinMX World :: Forum  |  Discussion  |  WinMx World News  |  Frontier Online Quietly Rewrite Terms And Conditions - 5G Cap Mentioned
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Author Topic: Frontier Online Quietly Rewrite Terms And Conditions - 5G Cap Mentioned  (Read 636 times)

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Offline GhostShip

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More bad business going on here folks  :o

http://www.theregister.co.uk/2008/08/08/frontier_bandwidth_cap_that_isnt/

Quote
Yet another American ISP is toying with the idea of a ridiculously low bandwidth cap.
Last month, Frontier Online - a regional carrier serving 24 US states - quietly slipped new language into its terms of service that appeared to cap its roughly half a million broadband customers at a measly 5GB a month. That includes both uploads and downloads.

"Customers must comply with all Frontier network, bandwidth, data storage and usage limitations," reads the new T of S. "Frontier may suspend, terminate or apply additional charges to the Service if such usage exceeds a reasonable amount of usage. A reasonable amount of usage is defined as 5GB combined upload and download consumption during the course of a 30-day billing period."

But after complaints from countless customers and a swashbuckling protest site dubbed Stop The Cap!, Frontier now says that the new words in its terms of service mean absolutely nothing. With a brand new FAQ page dedicated to the 5GB cap, the company's fast talking marketers insist the cap doesn't really exist.
You see, even though the terms of service say that Frontier may terminate you if you exceed 5GB of bandwidth, the FAQ says it will not:

Question: If I hit 5GB will my service be interrupted?

Answer: No. Your service will not be interrupted at 5GB. You will continue to use our High Speed Internet service without disruption.

I smell something nasty coming from this ISP.
Usual story here, honest folks have paid for a service and a greedy ISP is trying to steal back the majority of the services value, "bait and switch" is the US term for this virtual scam service. 


WinMX World :: Forum  |  Discussion  |  WinMx World News  |  Frontier Online Quietly Rewrite Terms And Conditions - 5G Cap Mentioned
 

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