Microsoft has removed one group of patches it released as part of last week’s Patch Tuesday — MS10-015 (KB977165) – from its Windows Update service until it can investigate reports by some users that it is causing havoc with their PCs.
Microsoft provided an update on the Microsoft Security Response Center (MSRC) blog on February 11 about its actions, after a day of reports by users with problems, including some XP users claiming blue-screen-of-death (BSOD) issues seemingly resulting from application of the KB977165 patch.
Windows patch cripples XP with blue screen, users claim
Tuesday's security updates from Microsoft have crippled Windows XP PCs with the notorious Blue Screen of Death (BSOD), users have reported on the company's support forum.
Complaints began early yesterday, and gained momentum throughout the day.
"I updated 11 Windows XP updates today and restarted my PC like it asked me to," said a user identified as "tansenroy" who kicked off a growing support thread. "From then on, Windows cannot restart again! It is stopping at the blue screen with the following message: 'A problem has been detected and Windows has been shutdown to prevent damage to your computer.'"