hi curiousminds you say users can't download from you...does this mean every user? there are no successful downloads at all?
in the past were others able to download from you and just recently its become a problem?
are you running as secondary or primary?
can you confirm that your using the latest patch winmx community patch 1.0
if your not you can download it here
have you ever forwarded ports for winmx?
how many computers share your connection in your home?
you also mention that you use norton, have you tried disabling norton to see if the problems still occur?
providing these details and any others that might seem relevant will help you get this sorted out faster
You could also join the help room on winmx for live help which might be easier for you
copy the this channelname WinMXWorld.com Help_BABA1354BABE
paste it into filter at the top of the channel list and click join
help isn't always readily available, but if you ask for assistance and stay patient somebody will gladly help the minute they see
your query for assistance.